505 is not doing well for us at this time. Impossible to get any response from Zach, months have gone by and just can't seem to get anywhere. I want my jeep back on the road!!
Neat, Clean, and easy to access with big RVs. Reasonably priced and convenient to local attractions, especially the many miles of trails for hiking, biking, and ATV fun right outside the park. We hope to get back their soon!
Note: Its seemed that every time 505 went above and beyond there was also a hiccup in the process to offset it. (delayed shipping, a few misunderstandings all relatively minor)
Ordered a "modified" Stage 1 (cut a few things out, varied other parts) Jeep 4.6 Stroker Kit
Not Perfect but overall with a process this complicated, and them having to explain a few things along the way I couldn't be happier. Parts fit, engine runs great, end of the day they helped me with every single concern. Pricing and flexibility of the kit they assembled was unmatched.
I ordered a custom tuner on 09/26/17. After three weeks of no product and payment received with 3 unanswered emails and one voicemail not returned, I finally got in touch with Brian on Monday 10/23/17. He told me the in house tuner was in Sweden for the last month which is understandable however that would be something a customer should be made aware of. Brian then told me that he was back state side that morning and I would receive my product by Wednesday or Thursday of that week( 10/25-10/26/17). The product still has not arrived, I tried to give the benefit of the doubt and waited until Saturday in case they were backed up do to his absence. The product still has not shown up by Monday 10/30/2017. I sent an email that was not responded to again, I then called that after noon and talked to someone who did not give their name I was just told that he would put his hands on the part and call me back. I was never called back, I received an email that evening(10/30/17) from a Miranda Steele that just said Fedex with the tracking number and thank you. I have ordered from this company before and did not have this problem hopefully if I decide to buy another product that I do not run into this again.
Great Knowledge, Proper advice, Overall good customer service. Strong Pricing.
505 Performance is a US Rv Park based in Flora Vista, New Mexico. 505 Performance is located at 80 Rd 3535, Flora Vista, NM 87415, USA.
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